Return / Refund Policy

Last updated 1/10/2023

We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a store credit note or an exchange only. 

Please see below for more information on our return policy. 

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RETURNS

All returns must be postmarked within 14 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

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RETURN PROCESS

To return an item, please email customer service at info@sisterboutique.co.uk to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase and mail your return to the following address:

Sister Boutique

120 Newbegin

Hornsea 

HU18 1PB

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

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REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return/exchange. Please allow at least 7 working days to process returns. We will notify you by email when your return has been processed.​

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QUESTIONS

If you have any questions concerning our return policy, please contact us at:

info@sisterboutique.co.uk